1.1 Bookings can be made on-line using the reservation system or over the phone on any of the following contact numbers :07842 992 414, 07780 703 235, 0161 445 4218
1.2 Online booking procedure
After completing your reservation, you will receive an email confirming your reservation with the payment instructions. Please note once we receive your payment we will send you a receipt to confirm your payment has been received. If we do not receive your payment within 5 days of this confirmation we will assume you no longer wish to stay with us and we will re-offer this slot to others.
1.3 Telephone booking procedure
After calling us to check availability, you can download a booking form from the website alternatively we can email or send you a form in the post. The form must be completed together either with:
a. If your booking is more than 3 weeks before arrival a minimum deposit of 30% is required to secure your booking with the remainder to be paid 3 weeks before your arrival. Alternatively you can pay your booking in full
b. If your booking is 3 weeks or less from your planned arrival date full payment will be required.
We also require a refundable damage bond of £100. This is to cover damage to items such as keys, remote controls & other items in the flat. This is to be paid 3 weeks prior to your arrival and is refunded and sent back to you, after your departure and when everything is checked in the flat.
Once we receive your completed booking form with the payment we will send you a receipt to confirm your payment has been received.
1.4 Your booking will not be complete until you receive written confirmation by us
1.5 At least one week before your arrival, instructions on how to access the flat will be sent to you.
2.1 Bookings are from Saturday to Saturday in the main season, outside the main season we offer short breaks stays, where these days can change. Tenancies commence at 3p.m and terminate at 10.00a.m on day of departure.
2.2 A minimum deposit of 30% is required to secure a booking together with a refundable damage bond of £100. This refundable damage bond is to cover damage to items such as keys, remote controls & other items in the flat. This is refunded and sent back to you, after your departure and when everything is checked in the flat.
2.3 Full payment to be paid 3 weeks in advance before the commencement of your holiday stay
2.4 Bookings are not accepted from teenage parties without parental control.
2.5 Maximum number of persons allowed at the property is clearly stated. This must not be exceeded. We reserve the right to refuse admission to families who arrive with more than the number stated in the booking.
2.6 Bed linen and towels are provided. Towels are strictly not for beach use, please bring your own beach towels.
2.7 The flats have electric £1 coin meters for any electricity used in the flat. Instructions are provided in our welcome letter on arrival.
2.8 We operate a non-smoking policy in side the premises, we kindly request that guests refrain from smoking in the flats. If you wish to smoke please go outside.
2.9 Guests are responsible for to take good care of the flats, to leave them in a clean and tidy condition at the end of their stay.
2.10 Please ensure your depart from your flat no later then 10.am on Saturday or the relevant change-over date.
2.11 Guests are kindly requested not to disturb neighbouring properties by loud noise or misc.
2.12 Dogs are welcome and are accepted under the following conditions:
a. they are declared at the time of booking
b. maximum of one dog in the studio flat and two dogs in the three bedroom flat
c. they are well behaved and house trained
d. bedding must be brought for them
e. They must not be allowed on the furniture or beds
f. Any fouling in the grounds must be cleaned up immediately
There is a charge of £15 per dog per week or part week.
2.13 You agree to permit us or our agents access to the flats booked during your stay for any urgent maintenance
2.14 Non-Availability of Property
If for any reason beyond our control (such as fire damage) the property is not available on the date booked, we will notify you as soon as possible. All rent paid in advance will be refunded in full. You will have no further claims against us.
3.1 If you wish to cancel the booking you should advise us in writing or by email. We will (but without any obligation whatsoever to you) use our best endeavours to obtain a replacement letting and if such a replacement is obtained will then refund to you any monies less a £60 per week handling charge and less any difference between the original letting price and any price obtained. If we are not able to re-let we will be entitled to retain all payments already made and to recover the balance of the rental.
We strongly recommend that guests arrange a comprehensive travel insurance policy (including cancellation cover).